Cracks, sinking slabs, and uneven concrete are common issues across Newcastle, Maitland and Lake Macquarie. But not every repair needs a full replacement. Some problems can be fixed through resurfacing or re-levelling, saving time and cost if done at the right stage.
This guide explains when each method is suitable. Whether you’re dealing with worn-out driveways, trip hazards in the yard, or concrete that has shifted over time, the goal is to help you choose the right fix based on the condition of your surface.
What Happens if Damaged Concrete Is Ignored
Concrete damage doesn’t go away on its own. Cracks that start small often spread. Sinking or tilting surfaces create trip hazards and make areas less usable. Over time, moisture seeps into gaps, weakening the base and allowing movement below the slab.
If you’re dealing with these issues around driveways, patios or garden paths, there’s more at stake than appearance. Uneven ground impacts accessibility, especially in high-traffic areas. Worse, if the slab supports structural loads—such as in a carport or foundation—a delay in repair increases the risk of structural damage.
Repairing early prevents small problems from becoming large costs. Once a slab breaks apart or collapses in sections, resurfacing is no longer an option. The sooner you assess and act, the more choices you’ll have.

When Concrete Resurfacing Works Best
Resurfacing applies a new layer over the top of an existing slab. It’s commonly used on concrete that still has a solid base but looks worn, stained or slightly cracked.
This method works well if
- The cracks are surface level only
- There’s no sign of slab movement
- The surface feels firm underfoot
Resurfacing is often chosen for driveways and patios where visual appearance matters. If the slab is still stable, a new surface can make it look like fresh concrete without full demolition. Many outdoor living spaces benefit from this method, especially when trying to avoid major disruption.

However, resurfacing does not correct deeper problems. If the concrete is soft, hollow-sounding, or visibly sunken in areas, resurfacing may hide the issue but not fix it. Over time, the fresh layer can separate or crack again as the original slab continues to move or break down.
Before choosing resurfacing, check for
- Cracks wider than 3 mm
- Signs of pooling water or ground movement
- Areas where previous patchwork has failed
What Re-Levelling Actually Solves
Re-levelling (also called slab jacking or concrete lifting) is a process where sunken parts of a slab are raised back to level. This works well when sections of concrete drop due to shifting soil, water erosion, or minor subsidence—but the concrete is still in one piece.
This method is ideal for
- Uneven driveways with minor dips
- Footpaths or patios with tripping edges
- Garage floors that have sunk at one side
The process typically involves drilling small holes into the slab, injecting material underneath, and lifting it gently back to height. When done correctly, re-levelling restores usability and safety without the cost of full slab removal.
It does not work if the slab is cracked into multiple pieces, if the soil below is severely compromised, or if major drainage issues exist under the surface. A thorough check of the slab’s movement, crack pattern and base condition is required first.
Re-levelling is often chosen when you need a quick fix with minimal downtime. For example, a property with a tripping hazard at the front path can often be fixed in hours without removing the slab.
When Replacement Is the Only Option
Replacement becomes necessary when the slab is no longer structurally sound. If the concrete is cracked through, sinking across multiple points, or separating at joints, a full removal is the only way to address the cause properly.
Signs you need replacement include
- Cracks that go deep through the slab
- Uneven surfaces that can’t be lifted or supported
- Slabs that feel hollow or bounce when walked on
- Visible signs of subgrade collapse or washout
This option allows a fresh slab to be laid on a new base. The existing damaged concrete is broken up and removed, the soil is compacted or replaced, and a new pour is set to proper level and grade. In areas like pool surrounds, vehicle crossings or patios exposed to constant weather or pressure, this method provides the longest lifespan.
Replacement does cost more upfront but saves future maintenance costs. Trying to resurface or re-level a slab that should have been replaced only delays the problem. It can also create mismatched levels or recurring trip hazards.
Concrete replacement is often the best option for
- Industrial or commercial sites where durability matters
- Properties with structural movement history
- Outdoor areas with visible ground instability

How to Choose the Right Repair Method
Choosing the right fix is not just about the surface. It requires a full understanding of what’s happening underneath. Each repair method has its role—but using the wrong one wastes money and time. Here’s a breakdown to guide your decision:
Use Resurfacing If
- You only have surface issues like stains or thin cracks
- The slab has no vertical movement or signs of sinking
- You need a fast and affordable way to refresh appearance
This option is cosmetic only. It does not stop cracks from returning if the structure below is unstable. Use only when the slab’s core is still in good shape.
Use Re-Levelling If
- The slab has dropped slightly in areas but remains intact
- You can walk the area and hear no hollow sounds or feel bounce
- Water drainage is not contributing to the problem
It works best in early-stage settlement. If you see repeat movement after previous fixes, a deeper issue may need attention.

Use Replacement If
- Cracks have separated large sections of slab
- You notice height differences that re-levelling can’t correct
- The soil underneath is unstable or shifting
This method resets both the surface and the support underneath, making it the most reliable fix when safety or durability are priorities.
Why a Professional Inspection Helps
While some surface issues seem easy to fix, only a qualified concrete team can confirm the actual cause. What looks like a stain might be moisture rising through cracks. What appears to be simple sinking might be soil washout from a drainage issue nearby.
A professional will look for signs like
- Subsurface voids under the slab
- Early-stage structural movement
- Cracking patterns that suggest ongoing stress
- Water pooling that leads to base erosion
Getting a proper inspection ensures you don’t waste money on the wrong fix. It also helps you choose a method that matches your long-term goals—whether that’s a fresh look, long-term durability or safer access.
Talk to Con Ops for the Right Concrete Repair Plan
Choosing the right repair method is not just about cost—it’s about getting a result that lasts. If the wrong method is used, the problem may return within months, leading to more disruption and expenses.
At Con Ops, we assess each job based on the slab condition, location, drainage factors, and what the area is used for. We don’t apply one-size-fits-all fixes. Whether it’s a basic path with surface wear or a structural slab with movement, our team gives you clear advice before any work begins.
We’ve handled concrete repairs across Newcastle, Maitland and Lake Macquarie for years. Our services include resurfacing, re-levelling, and complete replacements, with a focus on durability, accuracy and site-specific results.
Get in touch for a site visit and free quote.
Contact Con Ops
Phone — 1800 266 677
Service Areas — Newcastle, Maitland, Lake Macquarie and surrounds

FAQs
What if I resurface over a cracked or sunken slab?
Resurfacing only hides cosmetic issues. If the base is unstable, the cracks will come back and the surface may lift or separate. You’ll likely end up needing a deeper repair later.
Can re-levelling fix major slope issues?
It depends on the cause. If the slope is due to soil movement or poor compaction, re-levelling may help temporarily. But for large level shifts, replacement with subgrade stabilisation is more reliable.
Is concrete replacement always expensive?
Not always. The cost depends on the size, site access and what’s underneath. In many cases, full replacement avoids repeat repair costs that stack up over time.
How long does each method last?
Resurfacing may last 5–10 years on stable slabs. Re-levelling can extend the life of a slab by another 10+ years if the ground remains stable. Replacement gives 20+ years of structural reliability when done properly.
Can I re-level DIY or should I hire professionals?
DIY re-levelling risks uneven lifts and further slab cracking. The materials and techniques used by professionals ensure controlled lifting and long-term stability.
What do you check during a site assessment?
We check base conditions, drainage issues, crack depth, slab thickness and movement patterns. This helps us recommend the right method and avoid unnecessary costs.